Unwanted Subtitles

I have a strange problem with subtitles BUT ONLY when watching a movie on my DVD player.
I CAN turn off subtitles when watching a TV program BUT NOT when watching a DVD movie.

So, when watching a DVD movie, I see BOTH subtitles , The one coming from the DVD player AND the one coming from the TV. Yes, I can turn off the subtitles coming from the DVD player and then I see only the subtitles coming from the TV. BUT the TV subtitles are much smaller.

I contacted the TV mfg and they said to turn off the TV, unplug it and hold in the "On Off button for 30 seconds to re-set TV to the original factory setting. THAT does NOT work. Very strange.

Ant advice is appreciated.

 

There likely is a way to do it by using the remote. When in doubt, read the instructions.

 

I

I am in touch with my masculine side. I don't do instructions!

 

I just want to know, when some assembly is required, why do I end up with all the extra little pieces.

 

I do not use a universal remote.

 

@Richard Whiting -- as John said, we need to know what kind of equipment you have.

 

Interesting.

Let me think. If you go to the menu on the DVD remote to find settings and look for CC (Closed Caption) and turn it off. For the TV pretty much the same thing but under Settings.

 

My TV is Element and my DVD player is Sony.

 

Don't ask, don't tell.