The worst job I've ever had was about 22 years ago. It was a temp job for the local cable company. I would go in after hours and call all these people who were going to lose their service the next day. I hated it so bad! But then I figured out the solution to my terrible situation. I told every single one of them, without them even asking, how to work around it. Let me give you an example of how the conversations played out: Me: hi, this is Jen from the terrible cable company. They want to turn your cable off if you haven't paid tomorrow. Them: I'm sorry we haven't paid yet, but we are only humans who will run into trouble now and again. But I understand that the evil corporate monster wants to take away our cable because my 30$ makes a huge difference when it comes to which yacht they would prefer. Me: well, I'll just go ahead and tell you that when it gets shut off, take the cord running to the back of you box and plug in directly to your tv. You won't have the pay channels if you do that, but you'll have the rest of the channels. Them: thank you for not being mean to us. I want you to know you're still guilty by association, but you have redeemed yourself enough that you will be able to sleep tonight.