I got a message on my phone today that someone had made a $349.99 purchase from Amazon and put it on my credit card. I don't answer my phone. I let the machine do it. It said that if I didn't make the purchase to call 213-454-0359. When I heard the message, I went to Amazon and checked my account. It's not showing that purchase. I tried to let Amazon know about the scam but gave up finally. There doesn't seem to be a way to do that.
Maybe you can report that phone number to your phone carrier, and see if it is a known scammer number ? I looked on Amazon, and they have an email address to report scam emails, but it said for phone messages, to report it to the FCC directly.
I couldn't even find that. It seems like they would want to know if someone was using them for a scam.
It sounds to me like it is more to do with your bank information than with Amazon, Shirley. When I googled the number, it shows as a landline in Los Angeles. You might want to call and see what they say, if there is a possibility that it might be that someone was using your credit card somehow. The order would not necessarily show up on your amazon account, because the person would have used their account and charged it to your credit card. I recommend checking with your bank, just to be sure . Here is the Amazon information.
I have had many times a e-mail from so called Amazon that my account has been blocked and I need to confirm my account. I did not reply through the e-mail but went to Amazon and after a two hour phone tag got no response so I just put the e-mails in as phishing and have had no problems.
================================================================= Possibly well over a million people were taken advantage of ... Over 33,000 in the last few months... Amazon scam/ phishing/ fake phone calls.... ================================================================= Here's a short list of info for public info for unauthorized unverified info : (really just to realize it has been happening for decades... and more every day now... Not many results contain yesterday.Search only for amazon scam spoofing "yesterday"? Amazon.com Help: Report Suspicious Emails, Phone Calls ... https://www.amazon.com/gp/help/customer/display.html?nodeId=GRGRY7AQ3LMPXVCV Note: Amazon can't respond personally when you report a suspicious correspondence to stop-spoofing@amazon.com, but you may receive an automatic confirmation.If you have security concerns about your account, please contact us. Suspicious Phone Calls or Text Messages. Report any suspicious phone call or text message to the Federal Trade Commission (FTC). Scammers pretending to be from Amazon have been spoofing ... https://www.clickondetroit.com/cons...ing-the-better-business-bureaus-phone-number/ DETROIT - Con artists are posing as Amazon employees, calling people, and claiming to need information about their account, according to the Better Business Bureau. The scammers have been spoofing... Identifying false (spoofed) emails - Amazon Seller Central https://sellercentral.amazon.ca/gp/help/external/32261?language=en-CA&ref=mpbc_200342290_cont_32261 You can make a difference! Amazon has filed several lawsuits against phishers and spoofers; these lawsuits came about from information provided to Amazon through the stop-spoofing@amazon.com email address. Report spoofed emails to Amazon. Create a new email addressed to stop-spoofing@amazon.com and attach the original, spoofed email. Sending ... Amazon Warns About Phone Scam | WLS-AM 890 | WLS-AM https://www.wlsam.com/2020/01/21/amazon-warns-about-phone-scam/ Amazon wants shoppers to know about the latest phone scam that's cost thousands of customers. Now crooks are calling to say that there has been "fraudulent activity" found on a person's Amazon account and can offer to fix the charges if you just chuck over your credit card information.
As far as I know, the only people who would be calling you regarding a suspicious charge would be the credit card company. Call the number on the back of the card to see if such a charge was made (or go online to your account if you can look at it that way.) I bet that nothing bad has happened...no charge has been made. Do not call that number. I just did a general web search (not a "Reverse Lookup" phone number search) on 213-454-0359 and nothing came up in the search results. If it was a business, the details of that company would have been found as being associated with it. For example, a Pizza Hut in my region is (540) 967-9560. When I do a general internet search just on the phone number, the results are for that Pizza Hut:
Our Amazon credit card got compromised somehow. It wouldn't accept a charge. Got ahold of Amazon, was told the card had been compromised, so a new one was sent to us. However, on my Amazon account, it states that an Amazon credit card does not expire and can't be deleted off of the account. So, on my account, it is showing both the compromised card number and the new card number. Even though I have the new card number checked to bill to, I have ordered something and found out the charge number was for the compromised card. Went into my account and, sure enough, the compromised card number was checked for payment. Re-checked the new card and that one replaced the compromised one for payment. We have received e-mails asking us to go into our credit card account for something. I always, always delete the e-mail.
All of our data is out there in a myriad of databases, and the incompetent bastards demand more. Here you have a company that issues its own credit card, and cannot even manage the removal of a defunct compromised one from its own website...AND it still allows an order to be processed against it. smfh I ended up with my current bank because they were the only ones that would underwrite the mortgage on my house...and I had to negotiate hard to get that done. I also had to move all of my banking to them as part of the deal. I have some issues with them (the main one their being over 15 miles away from me), but I've stayed solely because of the depth of User technology they have for which I've not found a replacement. I can go on their website and manage a variety of alerts and thresholds for when my credit card is used (and for activity on all of my accounts.) I can set different levels of notification for when my card is physically presented for a purchase and when it is used over the phone or on a website. Every time I buy something online, I get an Order Confirmation email from the merchant immediately followed by an email from my bank telling me that an internet purchase was just made (because I set this Threshold to $1.) Every time I swipe the card in a store or an automatic bill payment gets processed through it above that Threshold, an email gets sent letting me know the where/when/amount. I will never bank anywhere that does not provide these features. I've been screwed by theft before.
Just got another one claiming to be from Amazon, with a header including (newsletter @ epochtimes.com). I don't believe it's from Epoch Times either. I think someone hijacked their address. I've only visited Epoch Times through a handful of links on this forum. Strange. We could not process your last order due to a mismatch in your card / billing address. We'd appreciate it if you'd take a minute and review provided details here: Verify your account. ..(Link disabled here) We look forward to serving you again in the near future. Best regards, Mary M. Amazon
I just block/ignore all the emails and messages that suggest something is amiss. All of my payements are made via independent (i.e. not store or merchandiser) credit card, that alerts me if anything suspicious is happening.
I get so much crap via email that I ignore more than 90% of my emails, including ones that I probably shouldn't ignore. It's easy to clone an email address if you've got the right tools. A web email client that I had several years ago gave me the option to put anything I wanted into the From section of emails that I sent, and they would be sent on as if they were from that address. It also allowed me to put a kill switch on my emails so that they would delete themselves from anyone's inbox after a specified time. A later version of the same client removed these features but I know that it can be done.
We get that same call once in a while. It goes to the spam catcher home phone. I know it is bull so do not bother checking out phone number. I even get the emails. I send them to spam.