Site Keeps Logging Me Out

Discussion in 'Help Requests' started by Marie Mallery, Jul 31, 2022.

  1. Marie Mallery

    Marie Mallery Veteran Member
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    If I leave for a few minutes, I get logged out. Any idea why? Its always been this way.
     
    #1
  2. Beth Gallagher

    Beth Gallagher Supreme Member
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    At the login screen, make sure to click on the "Stay logged in" button.
     
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  3. Marie Mallery

    Marie Mallery Veteran Member
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    I've tried that Beth but I'll try again next time I log in.Thanks
     
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  4. Beth Gallagher

    Beth Gallagher Supreme Member
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    If it happens again after clicking that, I'd suggest clearing your cache and dumping cookies, at least the ones for this site.
     
    #4
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  5. Mary Stetler

    Mary Stetler Veteran Member
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    It used to do it to me, I had to make sure my cookie setting was right before coming to the site.
     
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  6. Marie Mallery

    Marie Mallery Veteran Member
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    I allow cookies. I just clicked' dtay logged in 'again. See if it took this time.
     
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  7. Don Alaska

    Don Alaska Supreme Member
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    I am now having trouble as well. Sometimes I have to reboot the computer to be able to log in, and even then it changes the display to become unreadable when I am logged in and change screens. Maybe my security stuff doesn't like a site that isn't secure?
     
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  8. Nancy Hart

    Nancy Hart Veteran Member
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    One day last week it wouldn't let me log in either. There were 2 cookies on the pc for this website. Deleting them both fixed it. I think there is usually only one, but it happens so seldomly, can't remember for sure. I always log off when I'm done.
     
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  9. Don Alaska

    Don Alaska Supreme Member
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    I think I found the problem. I was right. This computer software does not like sites that are not https:
     
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  10. Beth Gallagher

    Beth Gallagher Supreme Member
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    #10
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  11. Mary Stetler

    Mary Stetler Veteran Member
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    If I have a problem before I go back to soc, I just go to settings and allow all cookies. Then when I leave I reset cookies.
     
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  12. Don Alaska

    Don Alaska Supreme Member
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    #12
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  13. Marie Mallery

    Marie Mallery Veteran Member
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    Thanks yall for help. I think its ok now it stayed on all night last night.
     
    #13
  14. Thomas Stillhere

    Thomas Stillhere Very Well-Known Member
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    The past week auto sign in is hit and miss for me, each day I have to sign in and the rest of the day I could visit then leave come back later and it still auto signs in. No cookies have been removed by me and there should be another cookie each time I need to sign in. So I know it isn't my malware tools removing any cookies. Is there an answer to correct this ?
     
    #14
  15. Ken Anderson

    Ken Anderson Senior Staff
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    There's no one answer, no. It's a browser thing, probably. When browsers update, sometimes they reset the defaults pertaining to cookies. I have a similar problem when I'm using Edge for Mac, although I don't have that problem using Edge on my Windows machine.
     
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