I've eaten there once. They never have locations convenient to where I live. The closest one now is over 20 miles away. I drive by occasionally, and there is always a long line of cars.
We have CFA at least a couple of times a month. There are always lines at all locations around Houston but they have "fast service" down pat. The lines move fast and the food is good. I was bummed when they stopped having cole slaw on the menu because their slaw was excellent. For anyone who has not tried Chick-fil-a, they use only fresh chicken that they cut up themselves. No "prepared, frozen" stuff. My oldest son worked at a CFA during his first year of college and told us how the chicken was prepared. Employees are treated well, too. @Jenna Parnellson -- it is nothing like KFC. No heavy breading and the focus is mainly filet sandwiches, strips and nuggets... all white meat. They also have good soups, salads and fresh lemonade. https://www.chick-fil-a.com/menu
I have never been to a CFA but would try it if it fell in my path. We had a Popeye's chicken here open during covid with drive up only. They had a line I could not believe. When things settled down, I went to try it. I was not impressed. Aldi's used to be closed on Sundays. I wish everything was, personally. In Wisconsin it is a law that Car dealerships stay closed on Sundays. Wonder when they will realize that law is still in effect.
Some months ago I had the taste for fried chicken, so I went online to look at the menu for my local Popeye's before I drove over there (I hate sitting in line trying to figure out what I want.) I looked at the prices...over $20 for 8 pieces of a small chicken!!! So I went to the grocery store, bought a whole chicken, cut it up and fried it. For 1/3 the price I easily had double the amount of meat. And I, too, wish things were still closed on Sunday. It seems that the time it takes to do a task always expands to fill the amount of time available. My dad worked retail his entire career. Nearly every store was closed on Sunday. I think that when 7-11 came along, they caused most retail to respond with a 7 day week. Chic-Fil-A may no longer be closed on Sundays. I think they caved on that.
A long line of cars is a testament to the quality of their food and service. They speed people through very efficiently, whether you choose take-out or eat-in! They treat their employees and customers very well. They are the rare bird who believes the employee comes first....the customer comes second. It ends up a "Win-Win"!
They are closed on Sundays here. I believe there was some bru-ha-ha about airport locations being forced to stay open on Sunday or something.
Now that you mention it, I think it was a location along at rest facilities or something like that where the state awarded the contract to be in that location, along with other eateries. There was supposed concern for Sunday travelers not having maximum choices. The state of New York passed a bill requiring 7 day-a-week operations.
Since the Founder died, Chic-Fil-A is not particularly Christian anymore. The kids just want the money.
Actually, I'm not sure it's all 100% accurate. One of the founder's sons took over the business as chairman and CEO and got socially lynched for donating to causes opposing gay marriage and supporting gay conversion therapy.
1946: Dwarf Grill S. Truett Cathy opens his original diner, the Dwarf Grill, in the Atlanta suburb of Hapeville (later renamed Dwarf House®) S. Truett Cathy 1921-2014