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Having Difficulty Signing Up On The Social Security Website?

Discussion in 'Money & Finances' started by Beth Gallagher, Dec 11, 2019.

  1. Bess Barber

    Bess Barber Veteran Member
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    Yeah, that was me, but I had the pass word down to a copy/paste on my computer. It is the changing of the phone number that messed me up. They send the code to the original number and I can't get into my account to change it to the new number.
     
    #16
  2. Von Jones

    Von Jones Supreme Member
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    From what you have stated is sounds like your wife hasn't been employed. The requirement for Social Security benefits is to have worked at least 10 years, if not then she would be eligible for other benefits under the program as your spouse.

    My I suggest you research the other programs as well.
     
    #17
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  3. Beth Gallagher

    Beth Gallagher Supreme Member
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    I don't believe they care what a person's credit score is, they just use the data to confirm a person's identity. With so much fraud and ID theft nowadays, I guess they must take every precaution.
     
    #18
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  4. Von Jones

    Von Jones Supreme Member
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    What is stopping you from accessing your account?
     
    #19
  5. Lois Winters

    Lois Winters Veteran Member
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    Evidently in my case it is the day of my birth. They have Jan.17 and it is Jan. 11. No matter that I've corrected this, it is still a problem for those dunderheads.
     
    #20
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  6. Von Jones

    Von Jones Supreme Member
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    Do you enter January 11th anyway to access your account?
     
    #21
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  7. Lois Winters

    Lois Winters Veteran Member
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    No, they don't ask for DOB, only SS #.
     
    #22
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  8. Al Amoling

    Al Amoling Veteran Member
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    She was employed. She currently gets ss check(direct deposit) each month.
     
    #23
  9. Von Jones

    Von Jones Supreme Member
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    Have you thought about using a TTY -

    A TTY is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type text messages. A TTY is required at both ends of the conversation in order to communicate. It can be used with both land lines and cell phones.
     
    #24
  10. Al Amoling

    Al Amoling Veteran Member
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    No I don't need extra expense. I wanted to set it up so I could get her new benefit. I'll just wait and go to local office if need be.
     
    #25
  11. Beth Gallagher

    Beth Gallagher Supreme Member
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    Just as a followup to the "access to the credit report" thing. Last night my husband attempted to set up his My Social Security account online again, and was presented with a series of questions to answer as proof of identity. Some of the questions were obscure mysteries, such as a "which retail credit account applied for in 1983." REALLY???? Who on earth remembers WHEN they applied for a department store credit card? So he made his best guess and was incorrect, so he was locked out. :rolleyes:

    To say this has been an exasperating experience is putting it mildly. He has had to go to ridiculous extremes (at least to our way of thinking) and still no account. He provided all the documentation, W-2 information, employer info, etc. -- and one stupid question about a credit application from 36 YEARS AGO sinks the entire thing??? What a colossal waste of time. :mad: (Oh, and it costs $10 to activate/deactivate the credit reporting lock, so that time and money wasted.)

    So he gathered every piece of identification he owns (driver's license, W-2s, social security card, passport, utility bills showing our address, etc.) and headed for the SS Office today. I hope things go smoothly because this is absurd.
     
    #26
    Last edited: Dec 13, 2019
  12. Von Jones

    Von Jones Supreme Member
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    I hope he has his birth certificate too.
     
    #27
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  13. Beth Gallagher

    Beth Gallagher Supreme Member
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    Yep; he has it. :D
     
    #28
  14. Beth Gallagher

    Beth Gallagher Supreme Member
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    Hopefully closing out this mini-drama. He was able to set up his SS and Medicare at the SS office, and the agent gave him a code to use to log on to My Social Security website. Supposedly all he'll have to do then is change his password.
     
    #29
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