Weird Problem With The Forum

Discussion in 'Help Requests' started by Beth Gallagher, Oct 30, 2020.

  1. John Brunner

    John Brunner Senior Staff
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    I got the same issue.

    It's as though his name has been removed from the system.
     
    #76
  2. John Brunner

    John Brunner Senior Staff
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    Did you notice that while it did not auto-suggest, it successfully created the hyperlink to his account when you posted the comment?
     
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  3. Admin

    Admin Forum Administrator
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    We have three members whose username begins with Thomas and it doesn't suggest a name for either.

    Let me try someone else who won't mind. @Ken Anderson - yeah, it does work for me. On my first try, I'm not sure what the problem might be. Maybe it doesn't alert people who haven't been here for a certain period of time. I don't know. I'll look into it further, though.
     
    #78
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  4. John Brunner

    John Brunner Senior Staff
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    As you know, I don't believe this has been an issue for anyone mentioned in the Roll Call thread, and they are all folks who have not been around for a while.

    I just tried @Boris Boddenov and he auto-suggests. He was last here mid-April.

    @Ed Wilson was last here Jan 17 and his name does not auto-suggest.
    @Patsy Faye said "goodbye" on Jan 11 and her name does not auto-suggest.
     
    #79
  5. Marci Miller

    Marci Miller Very Well-Known Member
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    I have the same issue as Beth when it comes to clicking the home button and being prompted to log in again.
     
    #80
  6. Ken Anderson

    Ken Anderson Senior Staff
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    Sue me.
     
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  7. John Brunner

    John Brunner Senior Staff
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    Sorry.

    It was meant as a data point.
     
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  8. Ken Anderson

    Ken Anderson Senior Staff
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    The forum operates on software that I tweaked a little bit five years ago, but which I did not write. It depends on a whole range of things, such as individual connections, databases, and so on, and which is hosted on a company's server a thousand miles away. It's not something that I can tackle with a hammer and a screwdriver. It's not as if I can just open the hood and see what looks wrong. That doesn't mean that it won't be fixed eventually. I'm sorry if I was snarky but it's frustrating when people keep harping on a problem that I have already acknowledged. A lot of times, problems just go away on their own without my every figuring out what the cause was.
     
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  9. Faye Fox

    Faye Fox Veteran Member
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    It doesn't work for anyone that hasn't logged in for over a year. No reason to tag anyone that isn't going to see it.
     
    #84
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